Roller Shades & Solar Shades
We accept orders through our on-line secure shopping system, by fax, e-mail, or phone. We will need the stock or order number. All orders must include: name, ship to address, phone number, and any special shipping instructions.
Terms are: Master Card, Visa, American Express, Discover, PayPal or proforma (payment in advance). Checks returned for insufficient funds will be charged $20.00.
Most of our products are drop shipped by the manufacturer; therefore, we do not control which carrier is used. During the checkout process, you have the option to indicate that you would like notification of shipping costs before the order is completed. International shipping is available; however, please note that the customer is responsible for all shipping charges including taxes, duties and border fees. Please contact your local Customs office for an estimate of these fees. Large and/or heavy items will require additional shipping charges.
Express shipping including overnight, 2nd day, etc. are not guaranteed. We will place all express orders as soon as possible; however, we cannot guarantee that the manufacturer will ship the same day. Charges for shipping method requested will be billed as indicated even if the manufacturer ships several days later.
Lost or Damaged Goods:
All packages must be inspected by the recipient upon delivery before accepted. If there is damage to the package have the carrier make a note immediately. If you receive a package that is in good condition but the merchandise is damaged, call us immediately. Save all of the packaging that came with it. At that time we will issue a claim. InteriorMall.com is NOT responsible for any loss or damage due to packages left at your doorstep by delivery drivers; however, we will file a claim for lost or damaged packages and do everything we can to rectify the problem.
No return will be accepted unless authorization has been given. Custom made items on this web site are non-refundable. All others are subject to a 25% restocking fee. Please ask your sales representative about the product you are ordering for the return policy.
Return Authorization Form
50% down of total order for orders out of stock and back orders. This is due to our commitment to the mill to manufacture our product. Products will be shipped as soon as possible upon availability.
Dun & Bradstreet; #12-219-2057
Roller Solar Shades, Inc.
1004 22nd Street
Barling, AR 72923
Showroom: (479) 452-3025
Fax: (479) 452-3092